What Works Scotland is a collaborative initiative to improve the way local areas in Scotland use evidence to make decisions about public service development and reform.

What Works Scotland

What Works Scotland

Supporting effective public services in Scotland

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Hayley Bennett

The Scottish approach to public service reform: lessons from What Works Scotland – seminar

What Works Scotland will share and discuss key learning from the overall WWS programme, offering an overview of findings from eight areas of research and practice.

Lucy Janes May 16, 2019 Read more

Exploring perceived opportunities and challenges of Participation Requests in Scotland

This research explores how key stakeholders and potential users of the Participation Request mechanism articulate and frame the associated challenges and opportunities. The Scottish Government introduced a new process for community engagement, known as Part 3 (Participation Requests) of the

Emma Baird December 13, 2018 Read more

Collaborative Action Research and public services – insights into methods, findings and implications for public service reform

A working paper examining the findings of four What Works Scotland researchers during a three-year programme to explore collaborative action research with four community planning partnerships.

Emma Baird December 4, 2018 Read more

Blog: Can we tackle poverty by changing how we talk about it?

Dr Hayley Bennett from What Works Scotland, discusses the Poverty Alliance’s Stick Your Labels campaign (May 2015) to address the stigma of poverty.

Emma Baird July 11, 2018 Read more

Blog: Understanding and utilising social security sanctions data at the local level

This blog from January 2016 by Dr Hayley Bennett, What Works Scotland, Gary Smith and Coryn Barclay from Fife Council, explores the sanctions data available through the Department of Work and Pensions and how it can be used at a local level.

Emma Baird July 11, 2018 Read more

Blog: The future of joined-up working and integration in Scotland – Time to concentrate on collaborative practice?

What Works Scotland research fellow Dr Hayley Bennett outlines some key ideas from her February 2018 presentation on collaborative practice and public service reform in Scotland.

Emma Baird July 11, 2018 Read more

Blog: Digging deep and getting dirty hands! Doing collaborative action research with public services

Dr Hayley Bennett and Dr Richard Brunner share insights on the role of professional researchers in collaborative, participatory and action research approaches, and put forward recommendations for those thinking about initiating CAR processes.

Emma Baird July 11, 2018 Read more

Blog: Why Can’t We Trust the Word ‘Welfare’ in Policy Making?

Dr Hayley Bennett reflects on the complex nature of the relationship between citizens and the welfare state, and how can we make policy reforms and changes to public services to support those in need if decisions and reforms are based on inconsistent use of terms and data?

Emma Baird July 2, 2018 Read more

Participation Requests research

What Work Scotland researchers are undertaking a small research project into policy implementation and third sector-state relations focussing on the Scottish Government’s introduction of Participation Requests as part of the Community Empowerment Act.

Lucy Janes February 19, 2018 2018, community empowerment, community empowerment, Evgeniya Plotnikova, Hayley Bennett, James Henderson, participatory decision-making Read more

Why Attitudes to Poverty Matter: What the Evidence Says

A policy seminar that explored how we can use evidence to challenge stereotypes and address poverty . The event was part of Challenge Poverty Week 2017.

Lucy Janes November 29, 2017 Read more
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  • Richard BrunnerRT @RichardBrunner8: The 4 @WWScot PhD projects presented @JCullingworth @sward2205 @Kirsty_Deacon1 @Tamara_Mulherin are exemplars of th… https://t.co/wf5qtmeACq, Thu 31 Oct 2019 8:03 pm
  • CitizenParticipationRT @OliverEscobar: Next up is Sarah Ward @sward2205 presenting at @WWScot on Assets Based Community Development. I was lucky to examin… https://t.co/GexcRCjvxC, Wed 30 Oct 2019 2:45 pm
  • Claire BynnerRT @ClaireBynner: And here is ⁦@sward2205⁩ of ⁦@CnScotland⁩ presenting on her PhD research at our PhD seminar ⁦@WWScot⁩ - on Asset Ba… https://t.co/pMjRPTaPsy, Wed 30 Oct 2019 2:41 pm
  • CitizenParticipationRT @OliverEscobar: And finally the groundbreaking work by @Tamara_Mulherin who’s conducted an ethnography of inter-organising in the c… https://t.co/TQ5Fzi459W, Wed 30 Oct 2019 3:58 pm
  • CitizenParticipationRT @OliverEscobar: Now @Kirsty_Deacon1 presents key findings from her thesis about ‘young people’s experiences of having a family memb… https://t.co/JLewmt6tUp, Wed 30 Oct 2019 3:28 pm
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What Works Scotland is an initiative to improve the way local areas in Scotland use evidence to make decisions about public service development and reform. We were set up to explore how public services could start to work towards the recommendations of the Christie Commission on the Future Delivery of Public Services and the Scottish Government’s priorities for reform. ...

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RSS   Blog

  • Extending the community sector inquiry through a cross-sector learning community? June 5, 2019
  • Community-led activity: time to invest in expansion June 5, 2019
  • Tackling inequalities by supporting 'enterprising' communities June 5, 2019
  • Exploring community anchors, public service reform... and the wider local community sector June 5, 2019
  • Community social enterprises: innovators in public service reform? June 5, 2019

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