This Handbook offers a structured and logical way to work through the task of designing and planning any engagement process. It is aimed at citizens, community or public engagement practitioners, elected or government representatives, and other sponsoring organisations or stakeholders. 

Report and executive summary of the findings from the second survey of community planning officials in Scotland, conducted in 2018. It compares the results to those from the 2016 survey and offers an overview of key dynamics, challenges and accomplishments over those two years, with a particular focus on the Community Empowerment Act.

Link to a film on facilitation training in Aberdeenshire, a workshop aimed at developing people’s skills, to enable them to work more effectively with their local communities and achieve better engagement with all populations.

Insights into co-production of public services, including analysis of successful examples and reflections on issues and opportunities in co-production.

Resources and research to support community engagement  including the national standards, issues of inequality, and developing skills for facilitating meaningful and useful engagement.

Guest blogger Elinor Findlay from the Scottish Government, discusses our understanding of ‘co-production’. It’s an increasingly popular term in May 2015 but what does it mean for how services are designed and delivered?

Hilda Campbell from COPE Scotland, writing about the Scottish launch in May 2016 of Catherine Durose’s book, Designing Public Policy for Co-Production: Theory, practice and change.

Guest blogger Anthony Fisher,Team Leader in a Community Care Team and member of Scottish Collaborative Innovation Partnership Process, attempts to simplify, in June 2015, why partnership is the way ahead and that it’s so much more than sharing office space.

What helps deepen our understanding of different aspects to public sector reform? This blog by Kirsty Deacon about her 2017 internship at the Scottish Government explores u.lab online learning as a tool to help develop people’s capacity as change-makers.

Case study that examines how the approach and learning from a successful violence and anti-social behaviour intervention has spread to two other communities. The report shows how the distinct characteristics of the Operation Modulus approach support the principles and practice of public service reform, more widely and in relation to other issues.