Research Associate | Co-lead of Collaborative Action Research workstream
By employing a wide range of qualitative methods she researches how various levels of government, public and non-public organisations, are involved in social security, economic development, and anti-poverty policies in different localities across the UK. She has a particular interest in third sector organisations and multi-agency working.
At Work Works Scotland she led the work with community planning partners in Fife, offering both policy and methodological expertise.
About Hayley’s research interests
Hayley has over 15 years’ experience researching, designing, or delivering social and public policies to tackle inequality. After completing her undergraduate degree and postgraduate masters degree in Economic Geography at Aberystwyth University, Hayley spent three years working in regeneration and economic development positions in former mining villages in Carmarthenshire in South Wales, and deprived areas in Lancashire in northwest England.
Hayley returned to academic studies in 2007 to undertake an MSc in social policy (by research) and a PhD in Social Policy at the University of Edinburgh. Funded through an ESRC-CASE studentship, her PhD focused on the role of quasi-markets in the delivery of social policies. Hayley has published findings from this research, in academic journals, at academic and non-academic conferences, and in third sector commentaries. During the PhD Hayley also spent a number of months leading a research teamin the third sector, guest lectured on welfare markets, and was a visiting fellow in the Non-Profit Management group, Business School, at Trinity College Dublin, Ireland.
Following the successful completion of her PhD and directly prior to starting What Works Scotland, Hayley gained 18 months post-doctoral experience employed as a Research Fellow based in the University of Edinburgh’s Social Policy department working on Combating Poverty in Europe, a comparative international European Union FP7 project focusing on active inclusion and anti-poverty policies and minimum income provision from a multi-level governance perspective in six European countries: Germany, the United Kingdom, Italy, Poland, Sweden, and Norway.
She joined the What Works Scotland team in February 2015.
What Works Scotland publications
- Exploring perceived opportunities and challenges of Participation Requests in Scotland (December 2018)
- Collaborative Action Research and public services – insights into methods, findings and implications for public service reform (December 2018)
- Response to the Scottish Government socio-economic duty consultation (August 2017)
- Fife Collaborative Action Research Programme: An overview of the process (June 2017)
- Reflections and learning from the Fife collaborative action research programme 2015-2017 (June 2017)
- Collaborative Action Research Report: Fife Partnership Innovation Team exploring the Family Fun Model (June 2017) – Based on Fife practitioners’ inquiry and information
- Collaborative Inquiry Exploring Data and Knowledge-sharing Practices in Responses to Welfare Sanctions (June 2017) – Based on Fife practitioners’ inquiry and information
- Collaborative action research report: Working in partnership to support students with additional needs (June 2017) – Based on Fife practitioners’ inquiry and information
- Second Fife Collaborative Action Research Home Retreat: Critical reflections and lessons on implementation (June 2017)
- Reflecting on what works in developing authentic relationships in complex settings (December 2016) – Co-authored
- “Challenge current practice and assumptions! Make waves!!” What Works Scotland Collaborative Learning Event (June 2016) – Co-authored
- Collaborative Action Research Fife Home Retreat Report (January 2016)
- Collaborative Action Retreat Report – Summary of retreat held in June 2015 (October 2015) – Co-authored
What Works Scotland blog posts
- The future of joined-up working and integration in Scotland: Time to concentrate on collaborative practice? (January 2018)
- Digging deep and getting dirty hands! Doing collaborative action research with public service (November 2017) – Co-authored
- Tackling poverty by extending professional collaborations – published on the Challenge Poverty Week blog (October 2017)
- Understanding and utilising social security sanctions data at the local level (January 2016)
- Can we tackle poverty by changing how we talk about it? (May 2015)
- Why Can’t We Trust the Word ‘Welfare’ in Policy Making? (April 2015)
Hayley is based at the Academy of Government at University of Edinburgh.