Information and resources about a variety of conceptual and practical issues important to public service reform in in complex, multi-agency settings.


An introduction to minipublics, examples with which What Works Scotland has been involved and reflections on what we have learnt from these experiments.

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The community sector and its relevance to public service reform

Community written in printed letters pinned on to a cork noticeboardThe community sector can have a key role to play in the development of public service reform in Scotland – partnering, leading and challenging. In an ongoing inquiry, we outline why we think the community sector has that potential and prompt further reflections from others on what that means in practice.

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