Alex Stobart of Mydex Community Interest Company about collaboration and more person-centred services. Published January 2016.

Dr Ailsa Cook from Outcome Focus, Dr Guro Huby from University College Østfold and Dr Sarah Morton from What Works Scotland reflect on the Scottish and Norwegian approaches to improving public services for people with mental health issues and addictions.

– what would you do if your organisational head said, “Think Yes” in everything you do? In this blog from July 2015 Claire Bynner and Ken Gibb describe the experiences of housing officers from Glasgow Housing Association following their new chief executive’s approach to leadership – “Think Yes” in everything you do?

Former Scottish Government minister Jim Mather reviews John Seddon’s book, The Whitehall effect: how Whitehall became the enemy of great public services and what we can do about it.

Joe Brady from the Scottish Refugee Council explains an organisational change process that led to a sharper focus on assets. Here, he explains how service redesign was achieved.