This Handbook offers a structured and logical way to work through the task of designing and planning any engagement process. It is aimed at citizens, community or public engagement practitioners, elected or government representatives, and other sponsoring organisations or stakeholders. 

Link to a film on facilitation training in Aberdeenshire, a workshop aimed at developing people’s skills, to enable them to work more effectively with their local communities and achieve better engagement with all populations.

Claire Bynner, Oliver Escobar and Wendy Faulkner describe a What Works Scotland project to create a training course that would develop and cascade skills in facilitative leadership.