practitioner panel at What Works Scotland event

Left to right, Sue Brooks, Elma Murray, Jackie Brock and Janet Whitley talk about modern-day leadership challenges.

This seminar drew together some of the key findings from the What Works Scotland research on public service and community leadership and provided a forum for discussion and the development of ideas and responses to evolve leadership that takes our public services and the leadership agenda to the next level.

As public services move forward into their next phase of reform it is clear that the leadership and governance approaches of the past are inadequate to tackle the complex terrain of contemporary public service reform. Traditional, hierarchical managerial approaches developed for the industrial revolution, and latterly the knowledge economy, are no longer fit for purpose.

We now require new thinking and new ways of working that move beyond hiring hands or brains to hiring hearts. This is a post-knowledge human economy where creativity, passion, character and collaborative spirit are the key foundations of success.

Held on Tuesday 4 December 2018 at The Lighthouse in Glasgow.


Programme and presentations

Roundtable discussion and questions for Plenary Panel. The panel members were:

  • Jackie Brock, Chief Executive, Children in Scotland
  • Elma Murray, former Chief Executive, North Ayrshire Council
  • Sue Brooks, Scottish Prisons Service
  • Janet Whitley, Ingage Division Lead, Communities and Local Government Directorate, Scottish Government



Thanks @WWScot for insightful (& seasonal!) session focussing on #leadership in #PublicService. Read the NEW research report here: & find presentations here: Key achievable action: Keep creating spaces for collaboration #WWSconf2018

— Equality & Diversity (@GlasgowEquality) December 5, 2018