Outcomes Based Approaches in Public Service Reform

This position paper by Dr Ailsa Cook for What Works Scotland explores the concept of outcomes and their history; a concept at the centre of efforts to improve public services in Scotland, across the UK and beyond. A focus on outcomes has been an integral part of what has come to be known as the Scottish Approach to public service reform.

Community Anchors

This think piece reflects on the potential of multi-purpose, independent community-led organisations, often called community anchors, to lead on ‘highly localised’ service design and delivery, and related local economic, social and democratic developments.