What Works Scotland operated from 2014 to 2019 and is now closed.

Please direct any enquiries to Policy Scotland: admin@policyscotland.co.uk

What Works Scotland

What Works Scotland

Supporting effective public services in Scotland

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Claire Bynner

How To Design And Plan Public Engagement Processes: A Handbook

This Handbook offers a structured and logical way to work through the task of designing and planning any engagement process. It is aimed at citizens, community or public engagement practitioners, elected or government representatives, and other sponsoring organisations or stakeholders. 

Lucy Janes July 13, 2020 Read more

The Scottish approach to public service reform: lessons from What Works Scotland – seminar

What Works Scotland shared and discussed key learning from the overall WWS programme, offering an overview of findings from eight areas of research and practice.

Lucy Janes May 16, 2019 Read more

Collaborative Action Research and public services – insights into methods, findings and implications for public service reform

A working paper examining the findings of four What Works Scotland researchers during a three-year programme to explore collaborative action research with four community planning partnerships.

Emma Baird December 4, 2018 Read more

Facilitation training – new skills to facilitate collaboration

Link to a film on facilitation training in Aberdeenshire, a workshop aimed at developing people’s skills, to enable them to work more effectively with their local communities and achieve better engagement with all populations.

Emma Baird November 8, 2018 Read more

Research for Change – Beyond What Works

Conference exploring the role and use of data and evidence as key components in the development, design and delivery of good public services.

Lucy Janes October 5, 2018 Read more

Submission to Locality’s Inquiry: Keeping It Local Call for Evidence

What Works Scotland’s submission to the Locality inquiry Keeping it Local in July 2018, a call for the latest thinking and practice shaping the future of our public services

Emma Baird September 21, 2018 Read more

Making data meaningful: Evidence use in a community planning partnership in Scotland

Case study report that highlights the complex and diverse ways in which public services use evidence in decision-making processes using information gathered from a Scottish community planning partnership.

Emma Baird September 5, 2018 Read more

What Works Scotland chapter in new book about action research and policy

A new book on action research includes a chapter by two What Works Scotland research associates, drawing on the collaborative action research projects with community planning partnerships in Scotland.

Lucy Janes July 23, 2018 2018, Claire Bynner, James Henderson Read more

Action Research in Policy Analysis: ‘Sanction and sanctuary’ in Scottish collaborative governance

Book chapter about action research theory and practice that draws on illustrations from two community planning partnerships. It discusses the relational strategies required to carry out action research in these complex public service partnership settings, including cultivating ‘sanction and sanctuary’.

Lucy Janes July 23, 2018 Read more

Blog: The 2016 Alliance Conference and the Politics of Possibility

Claire Bynner, research associate for What Works Scotland, reflects on the 10th annual conference (and anniversary) of The Alliance in May 2016 – the national third sector intermediary for health and social care organisations in Scotland.

Emma Baird July 11, 2018 Read more
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About us

What Works Scotland was an initiative to improve the way local areas in Scotland use evidence to make decisions about public service development and reform. It explored how public services could start to work towards the recommendations of the Christie Commission on the Future Delivery of Public Services and the Scottish Government’s priorities for reform. ...

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RSS   Blog

  • What Works Scotland closed but resources still available February 18, 2020
  • Extending the community sector inquiry through a cross-sector learning community? June 5, 2019
  • Community-led activity: time to invest in expansion June 5, 2019
  • Tackling inequalities by supporting 'enterprising' communities June 5, 2019
  • Exploring community anchors, public service reform... and the wider local community sector June 5, 2019

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Aberdeenshire alcohol asset-based community development CAR Christie Commission co-production collaboration Collaborative Action Research community anchors community empowerment Community Empowerment Act community planning Community Planning Partnerships community plannning community sector data democracy education evaluability assessment evaluation evidence evidence bank evidence to action Fife health inequality learning participative decision-making participatory budgeting partnership policy-making poverty prevention public service reform refugees Sarah Morton Scottish Approach Scottish Government service design third sector Thriving Places West Dunbartonshire What Works Scotland workforce young people

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