This Handbook offers a structured and logical way to work through the task of designing and planning any engagement process. It is aimed at citizens, community or public engagement practitioners, elected or government representatives, and other sponsoring organisations or stakeholders.
What Works Scotland shared and discussed key learning from the overall WWS programme, offering an overview of findings from eight areas of research and practice.
A working paper examining the findings of four What Works Scotland researchers during a three-year programme to explore collaborative action research with four community planning partnerships.
Link to a film on facilitation training in Aberdeenshire, a workshop aimed at developing people’s skills, to enable them to work more effectively with their local communities and achieve better engagement with all populations.
Conference exploring the role and use of data and evidence as key components in the development, design and delivery of good public services.
What Works Scotland’s submission to the Locality inquiry Keeping it Local in July 2018, a call for the latest thinking and practice shaping the future of our public services
Case study report that highlights the complex and diverse ways in which public services use evidence in decision-making processes using information gathered from a Scottish community planning partnership.
A new book on action research includes a chapter by two What Works Scotland research associates, drawing on the collaborative action research projects with community planning partnerships in Scotland.
Book chapter about action research theory and practice that draws on illustrations from two community planning partnerships. It discusses the relational strategies required to carry out action research in these complex public service partnership settings, including cultivating ‘sanction and sanctuary’.
Claire Bynner, research associate for What Works Scotland, reflects on the 10th annual conference (and anniversary) of The Alliance in May 2016 – the national third sector intermediary for health and social care organisations in Scotland.