An introduction to What Works Scotland’s lessons for public service reform in Scotland, published at the conclusion of the four-year programme, and the report to download.
Collaborative Action Research and public services – insights into methods, findings and implications for public service reform
A working paper examining the findings of four What Works Scotland researchers during a three-year programme to explore collaborative action research with four community planning partnerships.
Public Service Leadership: What Works?
Research report that considers how public service leadership is changing in the era of community empowerment, collaboration and co-production, and how leadership can rise to the challenge.
Community Planning after the Community Empowerment Act: The Second Survey of Community Planning Officials in Scotland
Report and executive summary of the findings from the second survey of community planning officials in Scotland, conducted in 2018. It compares the results to those from the 2016 survey and offers an overview of key dynamics, challenges and accomplishments over those two years, with a particular focus on the Community Empowerment Act.
Blog: “Challenge current practice and assumptions! Make waves!!” – Findings from a Collaborative Action Research learning event
What Works Scotland and community planning partnerships put themselves under the spotlight at an event in July 2016 where participants shared their collaborative action research (CAR) experiences from across Scotland, and examined this way of working.
Blog: Messy collaboration
How do we ensure that diversity flourishes in collaborations and partnerships? What Works Scotland co-director Ken Gibb reflects on the argument of applied economist Tim Hartford in his January 2017 book, Messy, on creativity and resilience.
Blog: The future of joined-up working and integration in Scotland – Time to concentrate on collaborative practice?
What Works Scotland research fellow Dr Hayley Bennett outlines some key ideas from her February 2018 presentation on collaborative practice and public service reform in Scotland.
Blog: Reflections on the welfare inquiry experience – Building and enhancing partnership working
Gary Smith, a member of the Fife welfare reform inquiry team reflects, in December 2017, on the experience and impact of the collaborative action research activities for What Works Scotland.
Blog: Digging deep and getting dirty hands! Doing collaborative action research with public services
Dr Hayley Bennett and Dr Richard Brunner share insights on the role of professional researchers in collaborative, participatory and action research approaches, and put forward recommendations for those thinking about initiating CAR processes.
Blog: Facilitative Leadership – Involving citizens and communities in local decision-making
Claire Bynner, Oliver Escobar and Wendy Faulkner describe a What Works Scotland project to create a training course that would develop and cascade skills in facilitative leadership.