Community Planning Officials Survey: Understanding the everyday work of local participatory governance in Scotland

Report and executive summary of the findings from the first survey of community planning officials (managers and officers) conducted in Scotland. It sheds light on the composition of this significant group of local public servants, their role, the work they undertake and the implications for community planning partnerships and community engagement.

Evaluation of Police and Fire Reform

Annual evaluations of the police and fire reform, which aim to assess if the aims of the reform have been met, identify lessons for future public service reform and evaluate the wider impact of the reform. The evaluations are produced by What Works Scotland, the Scottish Institute for Policing Research and ScotCen for Scottish Government.

Policy making: Does anyone care?

What Works Scotland Research Fellow Rosemary Anderson examines the emotional aspects of public servants’ work, highlighting the issues involved in presenting a professional face whilst also dealing with the emotional content of dealing with real people on a day to day basis.