Report and executive summary of the findings from the first survey of community planning officials (managers and officers) conducted in Scotland. It sheds light on the composition of this significant group of local public servants, their role, the work they undertake and the implications for community planning partnerships and community engagement.
Animation about five approaches that make a difference in urban neighbourhoods and the implications for change, public services and decision-making.
Annual evaluations of the police and fire reform, which aim to assess if the aims of the reform have been met, identify lessons for future public service reform and evaluate the wider impact of the reform. The evaluations are produced by What Works Scotland, the Scottish Institute for Policing Research and ScotCen for Scottish Government.
The initial report from the First Minister of Scotland’s International Council of Educational Advisors (ICEA) has highlighted the need to focus on cultural change and capacity-building as well as structural reform.
This literature review aims to provide an understanding of the forms of leadership that are necessary for the future of Scottish public services. It presents an overview of key concepts that underpin collaborative leadership in public service settings and reflects on emerging themes identified by What Works Scotland that support change around public service reform.
Co-produced report that illustrates 10 key issues for the practice of collaborative and inquiring approaches to partnership working for health and social care integration. These are from the Beyond Action Learning project in Aberdeenshire which used an ‘action learning set’ approach.
This 2016 report describes an example of collaboration between a group of public service leaders to develop a learning and development ‘offer’ to support collaborative leadership in public services, called the Enabling Collaborative Leadership Pioneer Programme.
This case study of Operation Modulus, an innovative violence and anti-social behaviour intervention aimed at a gang of young people. It shows how partnership, co-production and an outcome-focus can be successfully put into practice, and demonstrates that leadership is an additional essential element of successfully ‘operationalising Christie’.
What Works Scotland Research Fellow Rosemary Anderson examines the emotional aspects of public servants’ work, highlighting the issues involved in presenting a professional face whilst also dealing with the emotional content of dealing with real people on a day to day basis.